According to two P&G surveys, which the brand just revealed, COVID-19 is still very much on the mind of consumers and that it will be critical for businesses to reassure their guests that it is safe to return.
In May of this year, P&G Professional, which is the away from home division for the brand, surveyed 850 frequent business and leisure travelers and 974 diners about how COVID-19 has impacted their expectations on future travel and dining experiences. This survey showed that “more than 70 percent of hotel guests....