Newegg Leverages AI to Summarize Customer Reviews
Artificial Intelligence has made headlines again with customer review data. Newegg has developed generative AI technology to summarize product reviews to help shoppers understand the aggregate opinions of consumers who used the product to inform their next purchase.
“With Newegg’s deep commitment to leveraging generative AI to improve the customer experience, offering ChatGPT-powered customer review summaries is the latest addition of our cutting-edge AI....