The latest news in the world of customer experience and customer loyalty.
United States Dominates Social Media Market
If you had to guess, where would you say the top four social media brands are located? India, Japan, China, Russia? Did you have the United States in there? If so, then you are this morning’s lucky Loyalty360 Daily Reads survey winner, your prize is our respect and undying support. In a World Economic Forum report, the world’s top four social media brands (Facebook, YouTube, WhatsApp, and Facebook Messenger....