On September 13, Delta announced it plans to “simplify” its SkyMiles Program, making changes to the ways travelers earn status — based on Medallion Qualifying Dollars alone — as well as changes that would limit lounge access and benefits for some Delta SkyMiles American Express cardholders. While the program changes were positioned as simplifying the program, many loyal customers were angered as member status thresholds would increase, rollovers phased out, and some cardholders lost lounge access completely. ....