The Expedia Partner Conference, hosted by the Expedia Group in Las Vegas, Nevada, from December 5th to December 7th, brought together executives in the hospitality, tech, and travel industries to discuss a variety of topics germane to customer loyalty and experience. On the second day of the conference, Lori Ranson, Senior Analyst at CAPA, projected trends for the airline industry in 2019. CAPA, otherwise known as the Centre for Aviation, offers market intelligence, data, and insights on the airline and travel industries.
Ranson....