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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Xenial’s Engagement Strategy Brings Social Media to the Forefront

Loyalty360 sat down with Gilbert Bailey, Vice President, Analytics & Customer Engagement, Xenial and Adam Leff, Chief Strategy Officer and Co...

• Xenial
• June 08 2018

Loyalty Marketers Need To Look at How They Impact the Customer Engagement Conversation

• Xenial
• October 30 2017

Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Insider’s Guide to Marketing Your Restaurant on Social Media

Social media can truly move the needle on restaurant success. According to a Harvard Business Review Research Report¹ by Michael Luca, for...

• Xenial
• April 23 2018

Growing Your Business with Gift, Loyalty and Rewards

• Xenial
• February 27 2018

Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Gift and Rewards Programs Boost Revenue Far Beyond the Holiday Season

For restaurants and retailers, gift cards and rewards programs offer a subtle yet powerful way to boost revenues.   Customers like gift and...

• Xenial
• October 03 2018

Encouraging Loyalty by Having a Social Mission (Part 2)

• Xenial
• July 23 2018

Encouraging Loyalty by Having a Social Mission

• Xenial
• July 12 2018

New Research Shows the Increased Urgency with which Businesses are Engaging with their Social Reputation

• Xenial
• June 04 2018

Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Increasing Foot Traffic and Sales through Multi-Channel Loyalty

Already a leader in its region for brick-and-mortar hockey equipment sales, B&R Sports wanted to offer customers an online shopping experience...

• Xenial
• May 01 2018

Past Issues

Delivering a Next-Generation Loyalty Program

• Xenial
• February 01 2018

Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

[Podcast] Delivering a Next-Generation Loyalty Program

For Groucho’s Deli, a franchise restaurant operation, customer engagement and data-driven customer insights have been the dual drivers behind...

• Xenial
• February 09 2018

Loyalty360 In-Depth Exclusives are 1-on-1 interviews with industry leaders in the customer loyalty space. Each interview is unique to Loyalty360, and contains brand insights that can’t be found anywhere else.

Loyalty360 Adds 4 New Members to Association, 4 Members Renew Membership

Eight total companies begin or renew their partnership with Loyalty360 Loyalty360, the association for customer loyalty, is pleased to announce...

• Xenial
• October 27 2017

The Featured Technology page highlights some of the most impactful, innovative and effective tools and technologies in the market today for helping companies engage and retain customers.

Loyalty360 Featured Technology | Xenial

Xenial offers platforms designed to drive commerce and customer engagement for the restaurant and small retail industries. The platform provides...

• Xenial
• August 13 2018