Supplier-Contributed Blogs

Welcome to Loyalty360’s Supplier-Contributed Blogs, your go-to source for daily insights from top experts in customer loyalty. Explore thought leadership on a range of topics, including loyalty program strategy, customer experience and engagement, rewards program design, cutting-edge technology, and more. Stay ahead of the curve with valuable content designed to help you navigate the latest industry trends.

Supplier-Contributed Blogs

How Business Leaders Can Move Forward With Certainty as Omicron Worries Mount

Noah Rimland Flower, Salesforce , Salesforce | January 26 2022

Business leaders continue to face tremendous uncertainty. As the new Omicron variant has shown, the pandemic still has the capacity to surprise, even as positive developments with vaccines.

Loneliness Is Bad for Business – How to Make Employees Feel More Together

Ari Bendersky, Salesforce , Salesforce | January 14 2022

Loneliness and isolation have become growing workplace concerns as more people work remotely for at least part of the week. Thirty-six percent of Americans report feeling serious.

Employee Engagement/Training

A Career Change to Tech Is Easier Than You Think – Follow These Tips

Ari Bendersky, Salesforce , Salesforce | December 23 2021

Some people enter the technology world and often start coding or forging a path to work in that industry at a young age. But that’s not the case for everyone. Some people have a total.

Technology

5 New Sales Metrics Every Sales Leader Should Be Thinking About

Keri Brooke, Salesforce , Salesforce | November 24 2021

The pandemic didn’t just disrupt sales. It caused a seismic shift.Before 2020, sales teams hummed on leads in pipe, one-off sales (digital and in-person), and pipeline velocity. Success metrics.

Technology

Your New Job — Making Employees Happy

Lisa Lee, Salesforce , Salesforce | November 11 2021

Employee wellness is becoming increasingly important to companies’ success. Managers may even start to be held accountable for it. Frank DeMaria was never the kind of leader who organized.

Employee Engagement/Training

3 Ways Gamification Keeps Us Engaged and Motivated

Heather Conklin, Salesforce , Salesforce | October 21 2021

If you’re not enjoying what you’re doing, it’s difficult to stay engaged. In fact, 83% of employees who undergo gamified training are more motivated at work.All work and no play can.

The Pandemic Era Has Begun: How to Navigate Challenges and Opportunities in an Uncertain Future

Peter Schwartz, Salesforce , Salesforce | October 05 2021

We’re in a new pandemic world. While we’ve made significant progress in developing vaccines and understanding COVID-19, the Delta variant has dragged us all back to an uncomfortably high.

Technology

Buying a Car Won’t Be This Hard Forever — But It Will Be Different

Melis Unsal, Salesforce , Salesforce | September 15 2021

Supply-chain challenges, microchip shortages, and the continued threat of COVID-19 have changed the automotive industry over the last 18 months. With millennial and Gen-Z consumers .

CX (Customer Experience)

Being Human in the Time of Automation

Brian Solis, Salesforce , Salesforce | August 31 2021

If you’re like most people, you probably think there’s a good chance that AI or robots will have a significant impact on the global job market. Yet surveys also show that most of us think.

7 Steps for Small Businesses To Hire Great Employees

Noah Kravitz, Salesforce , Salesforce | August 25 2021

Small and medium businesses (SMBs) are dealing with a hiring crunch. Though U.S. unemployment rates are still high compared to pre-pandemic levels, employers are also facing a shortage.

Employee Engagement/Training

Experts Answer 5 Burning Questions About Empathetic Marketing

Sachin Shenolikar, Salesforce , Salesforce | July 22 2021

Empathetic marketing means truly understanding your audience. It’s marketing that knows exactly who the customer or prospect is, what they’re going through, and what they need. It can.

Digital / Direct Marketing

Experience Builder Is Your Answer To Building Powerful, CRM-Driven Websites Without Code

Phil Weinmeister, Salesforce , Salesforce | July 15 2021

As a Salesforce MVP and Vice President of Product at 7Summits, a Salesforce integration partner, I live and breathe Salesforce. I know how to build amazing digital experiences on the Salesforce.

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