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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Supplier Perspectives | Building the Modern Loyalty Team: Why Capabilities Matter More Than Job Titles
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  • Loyalty360 Supplier Member Insights
  • Group O, Hightouch, ITA Group, Engage People, Kobie Marketing
  • Aug 05, 2026
Leaders in Customer Loyalty: Brand Stories | How Food Lion is Evolving Without Sacrificing Emotional Loyalty
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  • Leaders in Customer Loyalty
  • Food Lion
  • Jul 09, 2026
Integrated Basket Intelligence: Unlock More Value From Every Transaction With a New Blend of Technologies
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  • Supplier-Contributed Research
  • FIS Global
  • Feb 17, 2026
Executive Perspectives: The Power of Personalization in Customer Loyalty Programs
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  • Loyalty360 Research & Report
  • Phaedon, Loyalty360
  • Apr 15, 2025
Loyalty360 Featured Technology & Services | Tata Consultancy Services
  • Loyalty360 Featured Technology
  • Loyalty360
  • Aug 07, 2024
Canadian Tire and Tim Hortons Link Loyalty Programs to Give Canadians More Rewards
  • Daily News
  • Sep 22, 2026
Leaders in Customer Loyalty: Supplier Voices | Why Hightouch Thinks AI Should Transform Marketing Workflows, Not Just Campaigns
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  • Loyalty360 Supplier Member Insights
  • Hightouch
  • Aug 04, 2026
Brand Stories Spotlight: SharkNinja, PNC, and Nothing Bundt Cakes
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  • Leaders in Customer Loyalty
  • PNC Bank
  • Jul 02, 2026
Unlocking Loyalty Program Profitability: Strategic Drivers & Essential Platform Capabilities
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  • Supplier-Contributed Research
  • Loyalty Partner Solutions
  • Feb 10, 2026
2025 Customer Loyalty Trends and Perspectives: Loyalty360 Research & Reports
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  • Loyalty360 Research & Report
  • Baesman, Bounteous, Capillary Technologies, CataBoom, Engage People, FIS Global, Kobie Marketing, Phaedon, Switchfly, Talon.One, Valuedynamx
  • Mar 19, 2025
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Most Popular

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Loyalty as a Growth Engine in the AI Era: The Executive Report on Turning AI Loyalty Hunters into Revenue
Loyalty as a Growth Engine in the AI Era: The Executive Report on Turning AI Loyalty Hunters into Revenue
Supplier Perspectives | Evolving Loyalty Personalization: Turning Customer Data into More Meaningful Experiences
Supplier Perspectives | Evolving Loyalty Personalization: Turning Customer Data into More Meaningful Experiences
Leaders in Customer Loyalty: Supplier Voices | How Ibotta Uses Data to Help Brands Reach Increasingly Elusive Consumers
Leaders in Customer Loyalty: Supplier Voices | How Ibotta Uses Data to Help Brands Reach Increasingly Elusive Consumers

Webinars & Member Meetings

30
Sep
MEMBER MEETING | 12:00PM ET
Lunch & Learn: Building Loyalty Across a Franchise Network
1
Oct
WEBINAR | 1:00PM ET
Winning Gen Z Loyalty: How Leading Brands Are Evolving Customer Engagement for the Next Generation
View All Webinars | View All Member Meetings

Industry News

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Rewards programs and insurance perks in firing line after changes to bank surcharging rules
Sep 29, 2026
Walmart vows not to use customer data for personalized pricing: 'We won't do it'
Sep 29, 2026
Kroger shoppers can get $100 payment as chain rolls out changes after axing popular program
Sep 29, 2026