Healthcare providers must adapt to real-time customer engagement methods to forge stronger relationships, according to a new survey from Kentico. While healthcare providers are, for the most part, using the web to better serve patients, they still have work to do, the survey says. Kentico’s Patient Attitudes Toward Healthcare on the Web Survey is the latest installment in an ongoing Digital Experience Research Series. According to this new survey, nearly three quarters (72%) of respondents feel that websites currently offered....

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