Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Loyalty360 Digital Roundtable: Rewarding Loyalty Members

From Points to Perks – the Evolution of Loyalty Rewards As loyalty offerings continue to evolve and additional programs saturate the market,...

Research & Reports


Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Beyond Transactions: Improving Customer Engagement with Emotional Loyalty

Transactional loyalty programs — points, discounts, and coupons — are losing engagement as customers continually change. In the current...

How Vertical CDPs Accelerate Success

Loyalty Today


Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Business and Technology Insights: Hiring for The Hybrid Office

HighlightsVirtual recruitment has become an effective means of talent acquisition for the hybrid workspace. Even after the pandemic has ended and...

Will AVOD eclipse the subscription model?
Sustainable Pricing Power: Marketer’s Winning Gambit

Featured Technology


The Featured Technology page highlights some of the most impactful, innovative and effective tools and technologies in the market today for helping companies engage and retain customers.

Loyalty360 Featured Technology & Services | Tata Consultancy Services

Company Type: Loyalty Technology with Supporting ServicesCore Offering(s): Loyalty Management Platform, Customer Experience/Engagement...

Tata Consultancy Services

TCS Customer Intelligence & Insights™ (CI&I) is a next-gen loyalty management product that helps you achieve loyalty as an outcome by delivering hyper-personalized experiences to your customers across channels each time, every time.Whether it’s retaining and growing your existing customer base with hyper-personalized rewards...

Our Members

Kathleen Holm


Kathleen Holm
Marketing Director, Digital Software & Solutions Tata Consultancy Services
+1 206 617-1823