Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Creating New Redemption Opportunities Leads to Customer Loyalty Effect

A complex confluence of forces is accelerating, according to Cassie Boutelle, vice president, loyalty products, global retail payments/product...

Research & Reports


Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Customer Loyalty and the Transformation of Commerce

Commerce is a complex and diffuse space with offerings, promotions, and communications overlapping across channels ranging from mobile apps to...

Article & Blogs


Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Loyalty at the Point of Sale: Where Relevant, Personal Offers Resonate

Your goals are straightforward: Motivate your customers to shop with you more often, entice them to spend more money every time they do, and...

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FIS is a leading provider of technology solutions for merchants, banks and capital markets firms globally. Our 55,000 people are dedicated to advancing the way the world pays, banks and invests by applying our scale, deep expertise and data-driven insights. We help our clients use technology in innovative ways to solve business-critical...

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