Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

2024 Customer Loyalty Trends and Perspectives: Loyalty360 Research & Reports   

The customer loyalty landscape is undergoing a profound transformation, marked by unprecedented opportunity but also uncertainty — brought on...

Loyalty Today

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Worldpay from FIS’ Jim Johnson discusses Generation Pay

In 2020, we launched our first annual Generation Pay Report, which touched on evolving attitudes towards payments along generational lines. For...

Loyalty Management

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Loyalty at the Point of Sale: Where Relevant, Personal Offers Resonate

Your goals are straightforward: Motivate your customers to shop with you more often, entice them to spend more money every time they do, and...

FIS Global

FIS is a leading provider of technology solutions for merchants, banks and capital markets firms globally. Our 55,000 people are dedicated to advancing the way the world pays, banks and invests by applying our scale, deep expertise and data-driven insights. We help our clients use technology in innovative ways to solve business-critical...

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