DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Harnessing the Power of CX Innovations

Confirmit wanted to find out how CX (Customer Experience) practitioners could develop a holistic approach to their domains through tactics such as...

Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

State of Customer Experience 2018: The Five Habits of Highly Effective CX Professionals

Welcome to the 2018 State of Customer Experience report. Like last year, we aimed to gather views from CX practitioners around the world to get a...

Article & Blogs

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

2018: The Year that CX Made Headlines

For an industry that’s been growing and evolving for years now, I think it’s fair to say that 2018 was the year when the world of...

What’s on the CX Horizon?
What is Customer Success?

Multimedia

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

[Podcast] Let’s Dance! How Voice of the Customer Can Change Team Behavior

“The customer is always right” may have been superseded as a mantra for many companies, but virtually every business has a 21st century...

Analyst Reports

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Loyalty360’s Analyst Reports are designed to help brands and marketers navigate the plethora of vendors and providers in the market that support customer loyalty, customer experience and customer engagement strategies in any capacity.

Loyalty360 Analyst Report | Confirmit

Confirmit enables organizations to develop and implement Voice of the Customer, Employee Engagement and Market Research programs that deliver...

Featured Technology

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The Featured Technology page highlights some of the most impactful, innovative and effective tools and technologies in the market today for helping companies engage and retain customers.

Loyalty360 Featured Technology | Confirmit

A successful business isn’t built all at once; rather, it’s an iterative process based on objectives, market dynamics, and, perhaps...

Confirmit

Confirmit enables organizations to develop and implement Voice of the Customer, Employee Engagement and Market Research programs that deliver insight and drive business change. Confirmit’s clients create multi-channel, multi-lingual feedback and research programs that engage customers, empower employees, deliver a compelling...

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Beth Magee
Marketing Director
800-864-5266
[email protected]

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