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Customer Loyalty is Growing for FarmedHere

  • December 11 2016
  • Resource: Leaders in Customer Loyalty

Vertical farming is a new technology that grows food efficiently indoors all year long even in areas that see harsh winters. It’s also better for the environment in many ways. Chicago-based FarmedHere operates the largest vertical farming...Read More

How a Mobile App Sets KFC Russia Apart from its Competition and Builds Loyalty

  • December 10 2016
  • Resource: Leaders in Customer Loyalty

American quick-service chains like McDonald’s, Burger King, and KFC have become quite popular in Russia since entering that market in the mid-90s. The latter, run as part of a franchise partnership between Louisville-based Yum! Brands and...Read More

Employee Engagement and The End User Experience Lead Sodexo Loyalty Efforts

  • December 09 2016
  • Resource: Leaders in Customer Loyalty

Loyalty marketing is tricky for a company like Sodexo, one of the world’s largest corporations. However, it isn’t size that’s the issue, it’s the fact that Sodexo, as a food service and facilities management company, is...Read More

Engagement & Experience Expo Attendees Gauge The Event

  • December 09 2016
  • Resource: DailyNews

The sixth annual Engagement & Experience Expo in Denver, presented by Loyalty360, wrapped up on Wednesday, and organizers are regarding it as the most successful one yet.   Attendees too had many positive things to say. “Having a...Read More

Great Customer Experience Isn’t Just for Members of a Loyalty Program

  • December 07 2016
  • Resource: DailyNews

“I get to be at the greatest crossroad of customer feedback,” said Danny Cox, director of customer support and insights for JetBlue. Cox was speaking as part of a roundtable, “Passport to CX: Engaging Customers in Travel &...Read More

Employee Engagement Drives Hwy 55 Loyalty Card Program

  • December 07 2016
  • Resource: Leaders in Customer Loyalty

Hwy 55 Burgers, Shakes & Fries started in 1991 as Andy’s Cheesesteaks and Cheeseburgers in Goldsboro, North Carolina’s Berkley Mall. From these humble beginnings, it has grown into a chain of over of 170 mostly franchised locations...Read More

Attendees Learn a lot During First Day of Engagement & Experience Expo 2016 in Denver

  • December 06 2016
  • Resource: DailyNews

Engagement & Experience Expo 2016, presented by Loyalty360, kicked-off Monday in Denver at the Marriott City Center Hotel. “It’s been a very interesting time,” said Loyalty360 CEO/CMO Mark Johnson in is opening remarks...Read More

Customer Experience Part of the Journey for Ctrip

  • December 03 2016
  • Resource: Leaders in Customer Loyalty

Ctrip is a provider of travel services based in Shanghai.  Their services include reservation arrangements, transportation facilitation, packaged tours and corporate travel service capabilities. Founded in 1999, the company was acquired...Read More

There’s More to Loyalty Than Frequent Stays at Choice Hotels International

  • December 02 2016
  • Resource: Leaders in Customer Loyalty

“I would say over the last couple of years we've been on quite an evolution,” says Jamie Russo, head of loyalty and customer engagement, Choice Hotels International. “We're getting to a place where we feel happy. It doesn...Read More

Higher Education and Higher Levels of Customer Loyalty Spell Success for Penn State

  • December 01 2016
  • Resource: Leaders in Customer Loyalty

Universities have been around for over a thousand years. In the twenty-first century, they face never-imagined challenges in terms of keeping students engaged while educating in the most efficient ways possible.   Loyalty360 spoke to Rose...Read More

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