Starting you off for the week ahead, here is our weekly news roundup for Monday morning, recapping the past week's highlights with a focus on customer experience, the multichannel world we live in, and the power of storytelling.
AT&T Incubates Technology to Connect Devices
from Re/code on 8/18
AT&T is currently developing a program called Cascade, which brings call forwarding to a whole new level. It will reroute an AT&T subscriber's calls and messages to an entire....