sundaysky

Our Members & Sponsors

Loyalty360 members are distinguished by a singular drive for customer engagement. The companies below represent some of the best that customer loyalty has to offer; from technology suppliers looking to create the next market disruption to brands looking to craft the most customer-centric experience possible.

Description

SundaySky, the creator of SmartVideo, helps customer-centric brands tell stories with personalized, real-time video experiences at every step of the customer lifecycle. The SmartVideo lifecycle marketing platform generates hundreds of thousands of SmartVideos daily, powering customer acquisition, support, growth and loyalty initiatives for leaders in e-commerce, telecommunications, insurance, banking and travel.

AT&T, Office Depot, Allstate and other SundaySky customers have proven that SmartVideo viewers are more engaged, profitable and loyal, as program performance is measurable and optimized for incremental impact on key business metrics. SundaySky is headquartered in New York City with offices in Tel Aviv and London. For more information, visit www.sundaysky.com.

Testimonials

Lenovo Customer Testimonial

"Five percent of consumers who get to the configuration stage and view one of these videos make a purchase, tripling the conversion rate from before we implemented…"

- Lewis Broadnax, Executive Director of Sales and Marketing, Lenovo.com

AT&T Customer Testimonial

"The impact for our company is fewer calls into customer care, shorter calls of those that come in, and enormous satisfaction of the customers."

- John Donovan, Chief Technology Officer, AT&T

Office Depot Customer Testimonial

"With retargeted SmartVideo ads, our customers are returning to the Office Depot site at a very impressive rate. The return-on-investment percentages are higher than any of our display and remarketing campaigns."

- Nicole Fraley, Director, E-Commerce Initiatives, Office Depot

DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Personalized Customer Engagement Shines as SundaySky Eclipses 500 million SmartVideos Milestone

SundaySky
January 11 2016

Excellent Customer Experience Translates to Brand Loyalty

SundaySky
May 28 2013

SundaySky
May 06 2013

Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.