Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Wyndham Rewards Introduces New Redemption Tiers, Expanding Free Night Options Starting September 15 

• Daily News
• Jul 22, 2026

Industry Voices: Accelerating Loyalty Through Mobile-First Engagement with Bambu’s Kyle Pretsch

• Loyalty360 Supplier Member Insights
• Apr 29, 2025

Publix’s Approach to Nurturing Loyalty with a People-First, Legacy-Driven Approach

• Leaders in Customer Loyalty
• Apr 17, 2025

A Guide to Building Customer-Centric Loyalty Programs: 16 Actionable Strategies

• Supplier-Contributed Research
• Comarch
• Jan 19, 2023

CMO Challenge Report: Aligning Customer Loyalty and Brand Identity

• Loyalty360 Research & Report
• Baesman
• Sep 27, 2017

Loyalty360 Reads: Why Brands Need to Influence Customer Behavior, Back-to-School Shoppers Favor Deals Over Brand Loyalty, and Customer Loyalty Needs More Than Discounts

• Daily News
• Jul 21, 2026

Leaders in Customer Loyalty Industry Voices: Switchfly’s Nowell Outlaw on Travel as the Ultimate Loyalty Catalyst

• Loyalty360 Supplier Member Insights
• Apr 22, 2025

Leaders in Customer Loyalty Brand Stories featuring Office Depot | Enhancing the Customer Experience in Today’s Work Environment

• Leaders in Customer Loyalty
• Apr 10, 2025

Evolving Trends in Brand Loyalty and Customer Behavior

• Supplier-Contributed Research
• Dec 14, 2022

How Kraft Heinz Builds Dynamic and Personalized In-Store Shopping Experiences

• Loyalty360 Research & Report
• Sep 15, 2017

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