Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Pan Am Chooses IBS Software’s iLoyal Platform to Power Its Return to the Skies

• Daily News
• Jul 28, 2026

Leaders in Customer Loyalty: Industry Voices | Dr. JR Slubowski of Kobie on Emotional Loyalty, Harnessing Data and Creating Extreme Loyalists

• Loyalty360 Supplier Member Insights
• Kobie Marketing
• Jul 08, 2025

Leaders in Customer Loyalty: Brand Stories | Fleet Feet's Milestone Moment: How a Community-First Retailer Is Elevating Loyalty for the Long Run

• Leaders in Customer Loyalty
• May 15, 2025

Creating Value Through Personalizing Promotions at Scale

• Supplier-Contributed Research
• Apr 06, 2023

Humana Case Study: A Loyalty Program for Insuring Healthier Customers

• Loyalty360 Research & Report
• Jan 01, 2018

Loyalty360 Reads: Chase Sapphire Preferred Welcome Bonus Ends Soon, Airline Credit Card Points Power the Travel Industry, and Accor and H World Expand Loyalty Partnership

• Daily News
• Jul 27, 2026

Leaders in Customer Loyalty: Industry Voices, Featuring Michelle Sequeira Yee, Vice President of Consulting, Bond Brand Loyalty

• Loyalty360 Supplier Member Insights
• Bond Brand Loyalty
• Jul 01, 2025

Thompson Restaurants Unifies 15 Brands Under One Loyalty Experience with Launch of Thompson Table Rewards

• Leaders in Customer Loyalty
• May 14, 2025

Using Data to Drive Footfall: Navigating the Latest Trends in Convenience Retail

• Supplier-Contributed Research
• Mar 31, 2023

A Case for Individualized Incentives: How Regal Cinemas Achieved Competitive Differentiation in a Highly Disrupted Industry

• Loyalty360 Research & Report
• Dec 15, 2017

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