Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Loyalty360 Releases 2026 State of Customer Loyalty Report: The Strategies, Ideas, and Technology Powering Today’s Loyalty Programs

• Daily News
• Aug 05, 2026

What Makes You Loyal to a Brand? | Leaders in Customer Loyalty: Industry Perspectives

• Loyalty360 Supplier Member Insights
• CORA Loyalty, Maritz, Engage People, Switchfly, Kobie Marketing, Kyros
• Oct 07, 2025

Reimagining the Aisle: How Albertsons Blends Digital Innovation and Shopper Insight to Elevate In-Store Experiences

• Leaders in Customer Loyalty
• Jul 23, 2025

Customer Loyalty and Personalization: Inflation Hinders Acquisition and Retention Efforts

• Supplier-Contributed Research
• Aug 02, 2023

Executive Perspectives: Listening to Your Customers Part 2

• Loyalty360 Research & Report
• Jul 19, 2018

Loyalty360 Reads: Capital One Strengthens MLB Partnership, Credit Card Rewards Focus on Everyday Purchases, and Citi and Mastercard Expand Exclusive Events Series

• Daily News
• Aug 04, 2026

How Black Friday and Cyber Monday Became a Crucible for Customer Loyalty

• Loyalty360 Supplier Member Insights
• Baesman, Capillary Technologies, FIS Global, Phaedon, Maritz, Valuedynamx
• Oct 01, 2025

Leaders in Customer Loyalty: Brand Story | From Coffee to AI: Inside EG America's Bold Loyalty Overhaul

• Leaders in Customer Loyalty
• Jul 17, 2025

CDP and Loyalty Systems: Better Together

• Supplier-Contributed Research
• Aug 01, 2023

The State of Program Development in Loyalty Programs: Next Generation Functionality A Perspective from Loyalty360 Members

• Loyalty360 Research & Report
• Jun 30, 2018

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