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Loyalty360 Awards

The Loyalty360 Awards recognize brands that excel in customer loyalty, experience, and engagement. Presented at Loyalty Expo, finalists showcase their strategies through live presentations, judged by industry experts and peers. Winners gain industry recognition for innovation, measurable success, and best-in-class loyalty initiatives that drive lasting customer relationships.

The Loyalty360 Awards:

During the 2018 Loyalty Expo, Loyalty360 recognized the winners of the 2018 Loyalty360 Customer Loyalty360 Awards. 

The complete list of winners of this year's awards are as follows: 

Employee Engagement 
• Platinum: Vans
• Gold: GameStop
• Silver: InterContinental Hotels Group
• Bronze: Caesars Entertainment
 
Technology & Trends 
• Platinum: Ally Financial
• Gold: Best Buy Canada
• Silver: Balance Grille
• Bronze: Adore Me
 
Customer Analytics & Data 
• Platinum: FedEx
• Gold: Adore Me
• Silver: Sleep Number
• Bronze: USA Today
 
Program Partnership 
• Platinum: American Family Insurance
• Gold: Caesars Entertainment
• Silver: SCENE
• Bronze: Shangri-La Hotels
 
Loyalty/Reward Program Design 
• Platinum: Minneapolis Institute of Art
• Gold: FedEx
• Silver: Cooper’s Hawk Winery & Restaurants
• Bronze: Galderma
 
Creative Campaign 
• Platinum: Domino’s
• Gold: InterContinental Hotels Group
• Silver: SCENE
• Bronze: Celebrity Cruises
 
360-Degree Award - Vendor
• Platinum: Optimove
• Gold: Lenati
• Silver: TLC Marketing
• Bronze: Brierley + Partners
 
360-Degree Award - Brand
• Platinum: FedEx
• Gold: InterContinental Hotels Group
• Silver: SCENE
• Bronze: Caesars Entertainment

A special thanks to our panel of esteemed judges:

• Lonnie Mayne - Red Shoes Living
• Margie Kupfer - 3C Interactive
• Erik Aiple - Collette
• Paul Costello - SessionM
• Bob Macdonald - Bond Brand Loyalty
• Pam Spier - Lenati
• Erin Raese - Aimia
• Art Souza - Zylotech
• Mairead Ridge - Crowdtwist
• Michael Nelson - bLoyal
• Jeff Sopko - Baesman
• Brad Marg - Stellar Loyalty
• Michela Baxter - HelloWorld
• Jeremy Brooks - StrayBoots
• Joe Doran - Persuade Loyalty
• Lou Ramery – East|West Marketing
• Tom Haley - Cloud Union
• Jarred Thomas - Zendesk
• Jonathan Seabolt - LoyaltyEdge
• David Andreadakis - Kobie
• Daniel Kahan -  W. Capra Consulting
• Adam Craig - Deluxe
• Tamara Oliverio - Epsilon