Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Survey: Agencies more optimistic about 2011 than clients

• Supplier-Contributed Research
• DM News
• Jan 02, 2011

Sandy Alexander --- eSA Solutions One-to-One Purl Case Study

• Supplier-Contributed Research
• Aug 11, 2009

Sales Leadership Mistakes We Make in Tough Economic Times…and How to Avoid Them!

• Supplier-Contributed Research
• Principal at DRE Strategic Partners
• Jul 24, 2009

Can Airline Loyalty Programs Generate Income for Struggling Airlines?

• Supplier-Contributed Research
• Jul 23, 2009

Retaining Customers in Tough Economic Times – New Allegiance White Paper

• Supplier-Contributed Research
• Inc.
• Jul 15, 2009

The New 4P's of Customer Engagement Marketing

• Supplier-Contributed Research
• Jun 30, 2009

Carlson Relationship Builder Study Reveals How to Connect with Wireless Customers

• Supplier-Contributed Research
• Jun 22, 2009

Fannie Mae Executive Discusses B2B Finance: Part One

• Leaders in Customer Loyalty
• Fannie Mae
• Dec 18, 2019

Fannie Mae Adopts Human-Centered Design to Better Serve Its Clients

• Leaders in Customer Loyalty
• Dec 11, 2019

Changing Times, Changing Channels for 1-800-FLOWERS.COM, Inc.: Part I

• Leaders in Customer Loyalty
• Jul 16, 2019

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