Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

How AI Personalization Drives Customer Loyalty: The Future of Loyalty Marketing

• Supplier-Contributed Research
• Comarch
• Jul 26, 2024

Data and Analytics: A Hospitality Industry Perspective

• Loyalty360 Research & Report
• Mar 14, 2019

Loyalty360 Featured Technology | Snipp

• Loyalty360 Featured Technology
• Sep 20, 2017

Loyalty360 Reads: Gen Z Consumers Are Loyal to Brands that Understand Them, Young Shoppers are Already Using AI to Research Loyalty Programs, and Penn State Launches a New Loyalty Program for Students

• Daily News
• Aug 25, 2026

Leaders in Customer Loyalty: Supplier Voices | How Phaedon Sees Loyalty Evolving from Programs to Personal Systems in 2026

• Loyalty360 Supplier Member Insights
• Phaedon
• Jan 27, 2026

Leaders in Customer Loyalty: Brand Story | Driving Customer Loyalty: Avis’ Vision for Premium, Personalized Mobility

• Leaders in Customer Loyalty
• Oct 09, 2025

Humanizing Loyalty: A Road Map to Establishing Genuine Emotional Loyalty at Scale

• Supplier-Contributed Research
• Phaedon
• Jul 25, 2024

The State of Best-in-Class Customer Experience Survey Report: Top Imperatives for Your 2019 & Beyond Marketing Strategy

• Loyalty360 Research & Report
• Mar 08, 2019

Gen Z Isn’t Less Loyal, But They’re Redefining What Loyalty Means

• Daily News
• Aug 25, 2026

Leaders in Customer Loyalty: Supplier Voices | Capillary on Loyalty Trends Shaping 2026

• Loyalty360 Supplier Member Insights
• Capillary Technologies
• Jan 20, 2026

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