CONTENT GALLERY

Monolithic solutions aren't necessarily the answer. As we briefly discussed in our previous blog about managing the supply chain, here at Evolving Systems we think that the unique inventory challenges facing MNOs demand immediate and expert...Read More

Managing the Supply Chain is EvolvingWhatever issues lie in and around the supply chain, it’s safe to say that there isn’t much glamour about any of them. Managing warehouse inventory is “the weeds” of any business; knowing...Read More

“So, who needs a customer loyalty program?” Seems like a pretty basic question, doesn’t it? It’s hard to believe that any successful enterprise today doesn’t already have one. And it’s also a reality that many...Read More

Here’s our second set of notes from Mobile World Congress 2021, to give you a general update on what we learned from attending various sessions at the event.One particularly interesting session explored the immersive world of AR. One...Read More

It’s July, Mobile World Congress has just ended, and I haven’t left my desk. Welcome to the future? Perhaps.From a strictly personal perspective, I enjoyed the virtual event. The online conference platform was user-friendly, sessions...Read More

In the first two parts of this series, we looked at ‘Understand your Objectives’, and ‘Program Characteristics’. In the final part of the series, we now take those two steps and look at what they mean for you.Firstly, it...Read More

With the nature of the program settled (read the first blog in this series, here), what about program characteristics, specifically those beyond the standard transactional and emotional engagement vectors? There are a number of other...Read More

If you’re on our website and reading this blog, the chances are that either now or at one time or another in the past, you’ve been faced with the task of designing an effective Customer Value Management or Loyalty program. The question...Read More

Background Three Ireland is the number two mobile service provider in its domestic market with an approximately 35% market share. With 2.4 million customers, its 4G network covers 99% of the population, of whom 37.5% presently have 5G coverage...Read More

Background The Cambodian mobile market is extremely competitive with three main service providers, including Cellcard, battling for market share. Their fight has to date been characterized by an ongoing price war in which the cost of data has...Read More