This is the second installment of our Q&A with Curt Garner, Chief Technology Officer for Chipotle. You can read Part I here.
How did you go about developing your program?
In a word, thoughtfully. It’s one of those things where it was very easy to do, in that it was so widely requested and then prepped to make sure we got it right. We have a new Chief Executive Officer, Brian Niccol, who’s been here for just over a year now, and he is an innovative person....