DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Lenati Engages Customers the 21st Century Way

One of Customer Expo 2018’s workshop sessions featured a presentation from two Lenati representatives: Antje Helfrich, Senior Manager, and...

Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Personalization is a Data Problem

In today’s commercial environment, customers expect the brands they know and love to "know" them back. Most brands recognize the...

Article & Blogs

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Making Marketing Personalization Work for You

More often than we see good examples of personalization, we see the bad. There are countless examples across social media of customers experiencing...

Multimedia

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Lenati Customer Expo 2018 Podcast - Driving Customer Engagement

Highly  engaged  customers  get  more  value  from  your product or service...

In-Depth Exclusives

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Loyalty360 In-Depth Exclusives are 1-on-1 interviews with industry leaders in the customer loyalty space. Each interview is unique to Loyalty360, and contains brand insights that can’t be found anywhere else.

Loyalty Driver Analysis Can Help Spark Customer Engagement

Every loyalty marketer wants as much customer engagement as possible. The more effective customer engagement, the better chance of achieving more...

Analyst Reports

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Loyalty360’s Analyst Reports are designed to help brands and marketers navigate the plethora of vendors and providers in the market that support customer loyalty, customer experience and customer engagement strategies in any capacity.

Loyalty360 Analyst Report | Lenati

Lenati is a marketing strategy firm committed to helping the world’s leading brands build customer loyalty and generate business growth. As a...

Featured Technology

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The Featured Technology page highlights some of the most impactful, innovative and effective tools and technologies in the market today for helping companies engage and retain customers.

Loyalty360 Featured Technology | Lenati

Increasingly, business growth is predicated on retaining customers through differentiated customer experience. This CX excellence, while...

Lenati

Many of the world’s most valuable brands engage Lenati to help them ACQUIRE, GROW & RETAIN CUSTOMERS. Our expertise is aligned to achieving a stronger customer connection. We are a marketing services and experience design firm that works on critical initiatives that transform marketing and the customer relationship. We are recognized...

Our Members

Clay Walton-House ,
Head of Retention & Loyalty Services

Kirk Johnson ,
Partner

Kris Klein ,
Managing Partner

Maria Trizna ,
Business Analyst

Martin Mehalchin ,
Partner

Contact

Clay Walton-House
Principal and Customer Loyalty & Retention Practice Lead
800-848-1449
[email protected]

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