DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Unlocking New Value to Drive Impactful Customer Experience

To grow customer value, organizations must be disciplined in creating a CX strategy that is woven into their value landscape, according to Brennan...

Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Transform Your NPS

If you’ve spent more than about 2.5 seconds engaged in any type of Customer Experience (CX) activity, you’ve undoubtedly heard of the...

Article & Blogs

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Moving Beyond What Customers Want to What Customers Need

Earlier this month, InMoment released our 2017 CX Trends Report. The objective of this annual exercise is to examine various areas of customer...

Multimedia

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

[Podcast] Loyalty360 Webinar Series: CX: The Art of Possible

As the practice of Customer Experience (CX) evolves, the most successful brands are moving away from a simplistic survey/score philosophy to...

Press Releases

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Loyalty360 In-Depth Exclusives are 1-on-1 interviews with industry leaders in the customer loyalty space. Each interview is unique to Loyalty360, and contains brand insights that can’t be found anywhere else.

CX: The Art of the Possible, Presented by InMoment

For all the different perspectives in loyalty marketing, there is one thing upon which all organizations can agree: the industry is changing, and...

Webinars

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Looking for a loyalty event? Why not attend one from the convenience of your computer? Loyalty360's marketing webinar series gives you exclusive access to insights from top brands and accomplished industry executives.

CX: The Art of the Possible

To Be Presented on July 19, 2016 Topic: Customer Experience  As the practice of Customer Experience (CX) evolves, the most successful brands...

InMoment

InMoment helps businesses improve customer retention and increase profits through listening, understanding, and sharing customer stories. Our Voice of Customer (VoC) solutions arm brands with real-time, actionable insights for customer experience (CX) improvement at all organizational levels.We are a full-service partner, providing leading...

Our Members

Kristi Knight ,
CMO

Lonnie Mayne ,
President

Contact

Brandi Smith
VP, Demand Marketing
1-800-530-4251
[email protected]

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