DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

HTK Founder Discusses Challenges, Personalization and their Approach

HTK — a UK-based company with infrastructure in the EU & United States—offers personalized promotions and real-time experiences...

Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Automating Personalized Customer Conversations With AI

Direct conversations with your company should be one of the most personalized experiences acustomer has. Whether it's a support inquiry, an...

Loyalty Today

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

“Your Feedback is Important to Us”: Automating a Better Approach to Customer Feedback

If your business is competing on customer experience, chances are you’re collecting customer feedback. But how well is that feedback really...

Loyalty Management

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Moving From a Loyalty Program to a Loyalty Strategy

Lately, we’ve seen more and more brands facing up to the fact that traditional loyalty programs simply don’t work in most industries...

HTK Limited

HTK provides cloud software that helps businesses increase customer value through two-way engagement, insight-driven promotions and personalized loyalty. Our Horizon Loyalty & CX Cloud has rich customer insight baked in, making it easy to deliver individualized experiences on any channel — no data scientists needed. By packaging the...

Our Members

Jade McFarland ,
Content Marketing Executive

Contact

Jade McFarland
Marketing
01473487283
[email protected]