Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Research & Reports


Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Evolving Trends in Brand Loyalty and Customer Behavior

Consumers continue to reinforce what they look for when it comes to loyalty. Brands can tailor their strategies and experiences to carve out a...

Loyalty Today


Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

The Power of Consumer Loyalty: Tactics for Success

Across the United States, forces impacting consumer spend are at play, ranging from pent-up demand stemming from COVID-19 to pressures from...

Analyst Reports


Loyalty360’s Analyst Reports are designed to help brands and marketers navigate the plethora of vendors and providers in the market that support customer loyalty, customer experience and customer engagement strategies in any capacity.

Loyalty360 Analyst Report | Deloitte

As the association for customer loyalty, Loyalty360 publishes a variety of analyst briefs on different technologies and services in market...

Featured Technology


The Featured Technology page highlights some of the most impactful, innovative and effective tools and technologies in the market today for helping companies engage and retain customers.

Loyalty360 Featured Technology & Services | Deloitte

Deloitte, an international consulting, audit, and advisory firm, leverages its internal strategic, operations, technology, and creative strengths...



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The Evolving Loyalty Landscape

In today’s market, increased competition and heightened consumer expectations mean companies must deliver more to earn and build loyalty. In...


Deloitte provides industry-leading consulting, audit, tax and advisory services to many of the world’s most admired brands, including nearly 90 percent of the Fortune 500 and more than 7,000 private companies.Deloitte’s Loyalty Practice supports companies throughout their loyalty journeys, whether establishing a new membership...


Brendan Boerbaitz
Sr. Manager - Monitor