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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Capillary Acquires Digital Connect Assets from Tenerity

Capillary Technologies announced its acquisition of Tenerity’s Digital Connect Assets. Through the acquisition, the leading customer loyalty...

• BRIERLEY
• June 08 2023

Navigating Tier-Level Change Communications: Loyalty360 Supplier Members Share Best Practices to Build Customer Loyalty

• BRIERLEY
• May 23 2023

Loyalty Reads: Capillary Launches AskAkira Research Assistant for Loyalty Marketers, Hilton Honors Offers Summer Bonus Points for American Express Cardholders, and More

• BRIERLEY
• May 17 2023

Loyalty360 Announces 2023 Loyalty360 Award Winners at Loyalty Expo

• BRIERLEY
• May 15 2023

Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Loyalty360 Quarterly Analyst Update | 2021 Q3

Already a member of Loyalty360: Access codes for brands will be supplied by your account manager.   This report will bring additional...

• BRIERLEY
• November 03 2021

Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Unleashing the Power of ChatGPT: Empowering Marketers with AI

The world of marketing is constantly evolving, with businesses seeking innovative ways to engage customers and drive conversions. In recent years...

• BRIERLEY
• September 29 2023

Dynamic Personalization – Actionize Data to Improve the Value of Your Customer Relationships

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• September 25 2023

Winning Loyalty Strategies: Immediate Value – Consumers are Demanding More Instant Value from Loyalty Programs

• BRIERLEY
• September 19 2023

Winning Loyalty Strategies: Fluid Loyalty – To Stem the Tide of Fluid Loyalty, a Flawless Digital Experience Is Essential

• BRIERLEY
• September 12 2023

Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Gamification: A Refreshingly Old Way to Engage and Reward Loyal Customers

Gamification in email - it’s not a new idea in the digital space. In fact, it’s been around since Club Nintendo awarded points for...

• BRIERLEY
• January 20 2020

Past Issues

2020 Loyalty360 Awards Edition

Q1 2021 Online | Loyalty Management Magazine

Q2 2021 Online | Loyalty Management Magazine

January 2023 Online | Loyalty Management Magazine

February 2023 Online | Loyalty Management Magazine

April 2023 Online | Loyalty Management Magazine

June/July 2023 Online | Loyalty Management Magazine

August 2023 Online | Loyalty Management Magazine

Why your Loyalty Program needs a video-game-like Tutorial

• BRIERLEY
• August 01 2019

Tuning In And Turning On: Leveraging Customer Engagement Data For Maximum Return

• BRIERLEY
• July 18 2014

Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

What Will Loyalty Look Like in 2025? | Top Suggestions From Top Ten Leaders in Customer Loyalty: Series 2, EP. 3

We asked, "What will Loyalty look like in 2025? How should we as an industry be looking at / making moves to get to what that envisioned...

• BRIERLEY
• August 21 2020

Top Suggestions From Top Ten Leaders in Customer Loyalty: Series 2, EP. 2

• BRIERLEY
• August 07 2020

Loyalty360 | Top Suggestions From Top Ten Leaders in Customer Loyalty: Series 1, Question 6

• BRIERLEY
• June 26 2020

Loyalty360 | Top Suggestions From Top Ten Leaders in Customer Loyalty: Series 1, Question 5

• BRIERLEY
• June 19 2020

Loyalty360’s Analyst Reports are designed to help brands and marketers navigate the plethora of vendors and providers in the market that support customer loyalty, customer experience and customer engagement strategies in any capacity.

Loyalty360 Analyst Report | Brierley

As the association for customer loyalty, Loyalty360 publishes a variety of analyst briefs on different technologies and services in market...

• BRIERLEY
• October 31 2021

Loyalty360 Analyst Report | Brierley+Partners

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• September 23 2019

The Featured Technology page highlights some of the most impactful, innovative and effective tools and technologies in the market today for helping companies engage and retain customers.

Loyalty360 Featured Technology & Services | Brierley

Core Offering(s): Loyalty Management Platform, Customer Engagement and Experience Design Services, Customer Loyalty Strategy and Design, Data and...

• BRIERLEY
• July 20 2022

Looking for a loyalty event? Why not attend one from the convenience of your computer? Loyalty360's marketing webinar series gives you exclusive access to insights from top brands and accomplished industry executives.

Loyalty: Outcome or Enabler?

Is loyalty only an outcome — or is loyalty a powerful enabler? Loyalty marketing is a mainstream strategy for modern brands, but it’s...

• BRIERLEY
• August 30 2023

Emotional Loyalty: Moving Customers Beyond the Transaction

• BRIERLEY
• May 24 2022