Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Digital Engagement: Transforming Customer Loyalty

Leveraging digital channels to meaningfully engage customers has become critical for brands to thrive. Interacting in “the digital space...

Research & Reports


Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Driving Engagement From Convenience Retail Loyalty Programs

Convenience store loyalty programs typically attract customers with rewards, point accruals for discounts, and promotions. But as the digital...

Loyalty Today


Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Building Customer Loyalty and Brand Affinity Starts With Critical Insight

CPG brands have long aspired to generate customer loyalty and brand affinity. While there’s no doubt that retaining customers is great for...


Founded in 2003 in Chicago, Bounteous is a leading digital experience consultancy that co-innovates with the world's most ambitious brands to create transformative digital experiences. With services in Strategy & Insights, Experience Design, Technology, Analytics, and Marketing, Bounteous elevates brand experiences and drives superior...


Ellen Green
Vice President, Loyalty Strategy