Max Kenkel

In this episode of Leaders in Customer Loyalty: Industry Perspectives, Loyalty360 asked a pivotal question: Where do you see customer loyalty going? Industry experts share candid insights on the forces reshaping loyalty today—from the...Read More

In this episode of Leaders in Customer Loyalty: Industry Perspectives, Loyalty360 asked leading voices across the loyalty ecosystem one simple question: What’s the coolest thing you’ve done for a client this...Read More

In this latest episode of Leaders in Customer Loyalty, Loyalty360 continues the Industry Perspectives series, bringing together a diverse group of experts to address one powerful question: What is the biggest challenge you’re seeing in...Read More

In today’s customer loyalty landscape, engagement is more than just repeat transactions, it’s about creating ongoing, meaningful connections. As brands compete for customer attention, gamification has emerged as a powerful strategy to...Read More

Why brands are rethinking their loyalty programs—and what it takes to do it right. In today’s loyalty landscape, change is not only inevitable—it’s often essential. As customer expectations shift and new technologies...Read More