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Chris Teso

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Engage Loyalty Members Between Visits

  • February 01 2017
  • Resource: Loyalty Management

What do top hoteliers like Marriott and innovative retailers like Columbia Sportswear and Togo’s all have in common? They have found a way to engage loyal customers and help them stay connected between visits, in the process encouraging...Read More

Insights from Loyalty Expo 2016: Social Media Loyalty No Longer Optional

  • June 03 2016
  • Resource: Loyalty Today

I spent last week at the 9th annual Loyalty Expo in Florida, where loyalty marketers came together to share best practices, new trends, and lessons learned. It’s a great forum for sharing and learning and between the many keynotes and expo...Read More