No Image

Michelle Holmes

Senior Director, Loyalty and Leisure
Loyalty Innovations

View Contributions

Most Popular

View All
Loyalty as a Growth Engine in the AI Era: The Executive Report on Turning AI Loyalty Hunters into Revenue
Loyalty as a Growth Engine in the AI Era: The Executive Report on Turning AI Loyalty Hunters into Revenue
Supplier Perspectives | Evolving Loyalty Personalization: Turning Customer Data into More Meaningful Experiences
Supplier Perspectives | Evolving Loyalty Personalization: Turning Customer Data into More Meaningful Experiences
Leaders in Customer Loyalty: Supplier Voices | How Ibotta Uses Data to Help Brands Reach Increasingly Elusive Consumers
Leaders in Customer Loyalty: Supplier Voices | How Ibotta Uses Data to Help Brands Reach Increasingly Elusive Consumers

Webinars & Member Meetings

30
Sep
MEMBER MEETING | 12:00PM ET
Lunch & Learn: Building Loyalty Across a Franchise Network
1
Oct
WEBINAR | 1:00PM ET
Winning Gen Z Loyalty: How Leading Brands Are Evolving Customer Engagement for the Next Generation
View All Webinars | View All Member Meetings

Industry News

View All
Rewards programs and insurance perks in firing line after changes to bank surcharging rules
Sep 29, 2026
Walmart vows not to use customer data for personalized pricing: 'We won't do it'
Sep 29, 2026
Kroger shoppers can get $100 payment as chain rolls out changes after axing popular program
Sep 29, 2026