One of our customers has been named a finalist in the notable Constellation SuperNova Awards in the category of “Next Generation Customer Experience.” We are excited, and in turn we are asking you to share in the moment and vote to make them the award winner!
Aparajita Gupta, Vice President, Customer Interaction Analytics, Firstsource Solutions Ltd, and her team have developed a world-class contact center network with the ability to handle 200K+ annual interactions. They saw the....