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Verint is proud to announce that this week Greg Sherry, Vice President, Marketing, and Nancy Porte, Vice President, Global Customer Experience, were named as contact center thought leaders on Twitter in the International Customer Management Institute's (ICMI) "Top 50 Contact Center Thought Leaders on Twitter" list. At #12 and #15, respectively, both Greg and Nancy are well-respected experts in offering memorable customer experiences to help increase loyalty and create long-term....

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