By Dave CapuanoVice President, Marketing, Verint® SystemsThe Listening Post is becoming Verint InTouch. Subscribe to keep your Voice of the Customer updates coming!Thank you for being a loyal subscriber to the Listening Post. We know that you have come to expect Voice of the Customer (VoC) insights from authors you trust. We have some exciting news . . . the Vovici blog is becoming part of the Verint InTouch blog!Now, in addition to the voice of the customer blogs from the authors you know....