In June 2012, the General Services Administration (GSA), launched the Social Media Community of Practice (CoP). The CoP, a community of more than 300 federal social media managers, was intended to improve government agency use of social data and social media.
This week, presenters from that community addressed attendees at the #SocialGov Summit 2013. The event, which was live-streamed on the DigitalGov blog and part of Washington, D.C.’s second annual Social Media Week, brought....