Verizon “throttling” their customers does not enhance their customer experience, create short term engagement nor long term loyalty, and may not lead to many incremental sales.
As most people, I am and have been enthralled with the iPhone (and other Apple products) for quite some time. I am sitting here this evening considering signing up for a Verizon account with a couple of new “replacement” phones for my business (www.loyalty360.org). Yet as a professed &ldquo....