The Importance of the Facilitator Role
Situation: Your agenda is finalized, your content is crisp, your members have confirmed, all hotel details are taken care of, and you are ready for a great Customer Advisory Board (CAB) meeting. You even have an expert facilitator to emcee the meeting. All is in order ... or is it?
Reality Check: A well-facilitated CAB meeting requires an experienced facilitator who is familiar with the host company....