As the writer and futurist Alvin Toffler once said, “Our technological powers increase, but the side effects and potential hazards also escalate.” Today, we are graced with digital enhancements that make our lives easier: ride-sharing apps, food delivery services, and voice-controlled AI at our fingertips. But just as technology is ever changing, so are the risks that come with it.
Our job as the Trust and Assurance team at Medallia is to constantly ask, “How do we ensure the highest level....