LISTEN TO THIS ARTICLE
0:00 / 0:00

his week, Michael Bauer, a restaurant reviewer in San Francisco, published a letter from a reader about a curious experience a diner had with OpenTable—the popular restaurant reservation and review platform.  It wasn’t a dropped reservation, or glitch in the site, it was something a lot stranger. The letter writer had written a negative, but altogether balanced and reasonable review about an unhygienic dining experience at a popular restaurant, and OpenTable had censored....