LISTEN TO THIS ARTICLE
0:00 / 0:00

At the end of 2014, United Airlines announced that they were investing in technology for in-flight use by flight attendants - each would receive an iPhone 6 Plus. The smartphones would make retail transactions quick, and keep essential information easily accessible (like safety policies), but it would also replicate each flight's manifest to put flyer information at attendants' fingertips. Now that the technology is finally being unrolled, passengers are experiencing more....