In our first blog discussing the webinar we held earlier this year with Harvard Business School Professor Francesca Gino, Debunking Employee Productivity Myths, we addressed two decision-making biases that impact employee productivity: A bias for action and a bias for completion.
This second blog addresses the next two biases: an outcome bias and a “self-inflated” bias.
Outcome Bias
We have all likely fallen into the trap where we judge a person’s productivity....