Today is CX Day. The day we celebrate customer experience professionals. Although this is not one of those holidays created by companies to sell more greeting cards, it is proof that we have a day for Everything. Did you know, just in the month of October, we have Mole Day, National Chocolate Cupcake Day and World Pasta Day. There is even Caps Lock Day…no kidding. Now we have CX Day. We have a day for Everything.
Don’t shun me until you read on. I mean, we have a day to....