By Dr. Volker G. Hildebrand, Global Vice President, CRM Solutions, SAP
Good news first: The economic outlook for 2014 looks promising. One data point: The Organization for Economic Cooperation and Development (OECD) sees stronger growth ahead in advanced and emerging economies alike – albeit with more risks for business.
After years struggling to hold down costs and keep the enterprise afloat, now the focus shifts to creating and nurturing your growth strategy. But as you formulate your....