The Customer Experience Professionals Association (CXPA) is a global, non-profit organization that has helped solidify Customer Experience as a necessary and critical role profession.
As one of the founding corporate members of CXPA, it's been exciting to watch the association evolve and contribute to the profession. Here are the top five reasons why I think CX professionals should join and get involved in the association.
CX Day: CX Day is Tuesday, October 7th. It's a great....