Here are a few loyalty links that caught my eye this week.
1. Making Loyalty Pay: Six Lessons from the Innovators – Forbes
The commonalities between today’s successful loyalty programs.
2. Target Loses on Loyalty; Walmart Gains – MediaPost
A new study has ranked brands based on their customer loyalty indexes and revealed high consumer expectations.
3. For Loyal Customers, Look to Your Employees – COLLOQUY
Increased employee engagement has been....