By: Erika StevensAs I was perusing Pinterest for a future blog post I came across this infographic about customer loyalty. Even though many of the numbers and information I have written about before it is always nice to see the information displayed graphically. In this particular infographic the number that sticks out to me the most is that 85% of loyalty program members never hear from a program after they join. I know I have written about this in the past but not....