This week, Walker is out in Las Vegas with EMC, a leading cloud computing, big data and IT solution provider, who are hosting their biggest annual gathering of customers and partners - EMC World (if you happen to be attending EMC World, please stop by and see us at the Total Customer Experience (TCE) booth #463). Threaded throughout the keynotes and science fiction themed festivities is a strong emphasis on the customer experience (CX) and, in keeping with the overall conference....