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We all struggle to gain consensus in an organization on virtually any topic, and I have found that to be true in conducting customer due diligence projects with companies. It brings me to my third lesson learned.Lesson 3: Building consensus is important Targets tend to be nervous about the experience that their customers will have in the due diligence process – for example, how their customers are going to be approached, the kind of questions that we will ask, etc. This is, in fact....