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This year, to celebrate CX Day on October 3rd, we’re running a countdown where we share some of our favorite customer stories to help inspire us all in our day-to-day Customer Experience activities. We’ve already talked about some of the brilliant stuff that RS Components and Siemens are doing and I encourage you to take a look at those stories if you missed them before. This week, we are focusing on a long-standing customer who has, frankly, dominated the Confirmit ACE Awards....